Fiw Topics

  • AI
  • Data Risks & Opportunities
  • Digital Financial Services

Fiw Year

  • 2024

Transcripts:

Summary + Key Insights

The panel discusses the transformative potential and ethical challenges of implementing responsible AI in digital payments to support sustainable development goals. 

  • 🌐 AI’s Transformative Role: AI’s integration into digital payments can revolutionize financial systems by making them more efficient and accessible, particularly in underserved regions. This potential aligns with the UN’s sustainable development goals, particularly in reducing poverty and inequality. 
  • 📉 Risks of Algorithmic Bias: The use of AI can inadvertently perpetuate biases present in training data, leading to unfair treatment in financial services. This necessitates the establishment of guidelines to ensure algorithms are transparent and equitable. 
  • 🔍 Need for Transparency: Opaque algorithms can erode trust in AI systems. The implementation of algorithm registries and disclosures about decision-making processes will enhance accountability and public confidence. 
  • 🔒 Data Privacy Concerns: As AI relies heavily on data, ensuring consumer privacy and secure data practices is crucial. Regulatory frameworks must evolve to protect personal information and prevent misuse. 
  • 🤖 Synergy with Blockchain: The combination of AI and blockchain technology offers promising solutions for creating secure, transparent, and efficient digital payment systems, enhancing trust and accessibility. 
  • 📈 Gender Equity in AI: Addressing the gender gap in AI development and application is essential. Inclusive practices can lead to better representation and financial access for women and marginalized communities. 
  • 🙌 Collaborative Governance: Effective AI governance requires collaboration among governments, private sectors, and civil society to ensure responsible implementation and to address ethical challenges. 

This session summary was AI-generated using NoteGPT.

As AI continues to advance, it is reshaping various financial industries, including the realm of digital payments infrastructure. The integration of AI and DPI presents unique opportunities for enhancing efficiency, bolstering security, and improving convenience. For example, in Togo, AI has significantly improved the targeting of cash transfer programs, ensuring aid reaches those most in need. Additionally, according to the World Bank, AI’s impact extends to public services and financial inclusion by streamlining tax collection, enhancing social protection transfers, and expanding digital financial services (DFS) to underserved populations. Such applications, though not immediately apparent to users, play a crucial role in optimizing the functionality and reliability of financial systems, streamlining processes, and improving user experiences.

However, this integration also necessitates careful consideration of potential biases and responsible data collection practices to ensure these advancements are beneficial for all. By carefully balancing these approaches, we can ensure that AI’s deployment in digital payments remains both innovative and secure, fostering a more efficient and user-friendly financial ecosystem. Some of the risks associated with AI in the context of digital payments, as identified and highlighted in the UN Responsible Principles of Digital Payments, as well as principles set forth by UNESCO for the Ethical Use of Artificial Intelligence, include Unethical practices, Fair Access and Inclusion, Privacy Concerns, Security Vulnerabilities, Transparency and Accountability.

Our task is to harness AI technology to accelerate sustainable development while minimizing its risks. Accountability is crucial for both the creators and users of AI systems, given its global power, speed, and impact. We must ensure AI is governed effectively, equitably, accessibly, and ethically. Equitable access to AI tools, applications, and infrastructure—including quality data and computational resources—is essential. This also involves capacity development and technology transfer to ensure AI benefits are widely shared, not just concentrated among the already advanced. The UN is spearheading the use of ethical and diverse AI tools to address the challenges of the SDGs, to also get them back on track, and bridge the digital divide by safely harnessing technology for those who need it most.

Recognizing the risks, addressing the challenges, and fostering international cooperation in AI governance, stakeholders can collectively strive to harness the transformative potential of AI in digital payments while upholding ethical principles, data and privacy rights, and cybersecurity standards. Several government members of the Alliance are at varying stages of AI readiness in their efforts to advance AI governance. This panel session will aim to focus on showcasing member experiences and vision for implementing Responsible AI Practices.

Session Speakers

Shruti Sharma

Programme Officer, United Nations Better Than Cash Alliance

Shruti Sharma is a Programme Officer at the United Nations Better Than Cash Alliance. In her role, she supports the work on Alliance’s research and advocacy goals to scale responsible digital payments to accelerate the Sustainable Development Goals and reach financial equality. She is also co-leading the work on leveraging responsible digital payments to build climate resilience. Prior to joining the Alliance, in her assignment with UNDP India, Shruti was a part of the G20 India Secretariat team at the Ministry of Finance, Government of India. She played a key role in formulating India’s position for the ‘G20-Global Partnership for Financial Inclusion’ during the G20 presidencies of Germany, Argentina, and Japan. Shruti holds a Master’s in Public Administration degree from Columbia University’s School of International and Public Affairs and a Master’s degree in Economics from TERI University, India.

Nana Kofi Aidoo

Executive Director, Ministry of Communications & Digitilisation, Ghana

Nana Kofi Asafu-Aidoo is a visionary IT leader with over 15 years of experience in the information technology sector. As the Executive Director of the Ghana Domain Name Registry, he drives the development and growth of Ghana’s.GH domain. He is known for his innovative problem-solving skills and expertise in various technologies. His track record includes successful projects in the US and Ghana, and he is dedicated to fostering Ghana’s digital economy through domain name utilization. With a master’s degree in software engineering, He is a sought-after speaker on domain names’ role in economic growth and digital transformation.

Harsha Bhowmik

Director (Digital Economy and Fintech), Department of Economic Affairs, Ministry of Finance, Government of India

Lateral entrant in Civil Services in Government of India in charge of Digital Economy and Fintech in Department of Economic Affairs. He is an engineering graduate from REC Surat in Mechanical Engineering and completed his MBA from IIMC. He is currently looking after Fintech policy issues and is also leading India in G20 GPFI working group. The various policies in which he has contributed included Digital Payments, KYC, MSME Lending, Digital Banking, Data and Information Architecture. He also deals with issues related to ‘India Stack’️ and DPI and represents India in G20 GPFI working group meetings deliberating on Digital Financial Inclusion, MSME Financing, Reducing Cost of Remittances etc. As part of his work profile, he is also deals with many bilateral initiatives with many countries in the area of Fintech and also promotes policies for Fintech Investment in startups by identifying gaps or opportunities. His area of work also encompasses cyber frauds, SupTech, RegTech, InsureTech, e-commerce, data aggregation, digital financial literacy etc. as well as keeping track of all the emerging technologies.

Gloria Guerrero

Executive Director, Latin American Initiative for Open Data

Gloria Guerrero works at the intersection of data, human rights, and technology. Her expertise includes leading digitalization and open government projects at local and national levels, co-creating civil society initiatives to foster citizen participation, and managing international partnerships and funds to support the development of innovative and inclusive technology for social mobilization and human rights protection. For over a decade, she has been an advocate for gender equality and diversity. As the Executive Director of ILDA (Latin American Initiative for Open Data), Gloria focuses on building partnerships with regional governments, international organizations, development agencies, and local communities to promote the ethical use of data and leverage the value of open data as a digital public good, essential for developing trustworthy AI with a Latin American perspective.

FIW Resources

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Hosted annually by the Center for Financial Inclusion, FIW brings together global leaders to exchange ideas, share research, and offer perspectives to inform the future of inclusive finance.

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